Shipping policy

Order Processing

  • Order Confirmation: Once your order is placed, you will receive an email confirmation. Please ensure your email address is correct.
  • Order Processing Time: Orders are processed within 1-2 business days. Orders are not processed on weekends or public holidays.

Shipping Rates & Delivery Estimates

  • Shipping Charges: Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery Estimates: Delivery times may vary based on your location:
    • Local (within the same city): 1-2 business days
    • Domestic (within the same country): 3-5 business days
    • International: 7-14 business days

Shipping Carriers

  • We partner with various shipping carriers including DHL, FedEx, UPS, and local postal services to ensure the best delivery experience.

Shipment Confirmation & Order Tracking

  • Shipment Confirmation: You will receive a shipment confirmation email once your order has shipped.
  • Order Tracking: The email will include tracking information to monitor the delivery status of your order.

Shipping Restrictions

  • Restricted Areas: We do not ship to P.O. boxes or APO/FPO addresses.
  • International Shipping: Customs, duties, and taxes are the responsibility of the recipient. Indyo Organics is not responsible for any delays due to customs processing.